Return & Refund Policy
At Vidhya Saarthi Kart, we value the trust of parents and students. Our Return & Refund Policy is designed to ensure a fair and transparent process for all users of our online courses.
1. Eligibility for Refund
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Refunds are available only for new course enrollments within the first [X days – e.g., 7 days] of purchase.
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If a student has already attended more than 2 live sessions or accessed more than 20% of course content, the course becomes non-refundable.
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Trial/demo classes are non-refundable but may be adjusted against enrollment fees.
2. Non-Refundable Items
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One-time registration fees (if applicable).
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Downloadable materials, e-books, or digital resources.
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Subscription-based services after the first billing cycle.
3. Cancellation Policy
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Parents may cancel enrollment by contacting our support team at least 24 hours before the next scheduled class.
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If canceled within the eligible refund period, the refund will be processed as per this policy.
4. Refund Process
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To request a refund, email us at support@vidhyasaarthikart.com with your enrollment details.
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Once verified, approved refunds will be credited to your original payment method within 7–10 business days.
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Any transaction or gateway charges are non-refundable.
5. Course Rescheduling & Transfers
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Instead of a refund, parents may choose to reschedule classes or transfer the course to another child (with prior approval).
6. Company Rights
Vidhya Saarthi Kart reserves the right to refuse a refund request if it does not meet the conditions mentioned in this policy.